Stop juggling between your phone provider, fax service, and messaging app. See every patient conversation in one dashboard—finally.
See every voicemail, text, and fax in one place. No more switching between apps, checking three inboxes, or wondering if something fell through the cracks. PharmaTools puts all your pharmacy communications on a single screen.
Voicemails, SMS, and eFax side by side. Your team sees everything that needs attention—nothing gets lost in the shuffle.
Send and receive as many faxes as you need. No per-page fees, no surprises. Just unlimited, secure faxing that meets PHIPA standards.
Everything you expect from enterprise phone systems—call forwarding, voicemail transcription, multi-line support, and more. Built for pharmacies.
Direct clinic-to-pharmacy messaging, task assignment from any message, and AI-powered workflow automation.
In DevelopmentYou're not alone. These are the challenges we hear from pharmacies every day.
Your team starts the morning checking voicemail. Then the fax machine. Then the SMS app. Then back to voicemail. A patient calls asking about a fax you never saw. Something important slipped through—again.
A prescription fax arrives during the lunch rush. A patient texts about a medication question. Both get buried under the next wave of communications. By the time someone notices, the patient has already called twice, frustrated.
You need secure, compliant faxing—but other providers charge per page or per month with strict limits. Your fax volume is unpredictable. One busy week and your bill spikes. You're paying premium rates for a basic necessity.
Your pharmacy has one number. Your SMS service has another. Patients don't know which number to use. They text the wrong one and wonder why you're not responding. Your front desk explains the same thing ten times a day.
Choose the tools your pharmacy needs. Mix and match or get them all.
Enterprise-grade VoIP with AI transcription, multi-line support, and mobile apps.
AI voicemail transcription (2,400 min/month included)
Multi-line support with custom call routing
Mobile & desktop apps for on-the-go access
$40/line per month
*Pricing subject to terms & conditions
PHIPA-compliant unlimited eFaxing with no per-page charges.
Truly unlimited faxing—no per-page fees
PHIPA-compliant encryption & audit trails
Keep your existing fax number
$40/line per month
*Pricing subject to terms & conditions
Two-way SMS using your pharmacy number with automated & manual messaging.
Use your existing pharmacy phone number
Automated refill reminders & prescription notifications
Team collaboration with internal notes
$30/line per month
*Pricing subject to terms & conditions
Complete API access for custom integrations with your pharmacy systems.
Full API coverage for calls, faxes & SMS
Webhooks for real-time notifications
PHIPA-compliant by design
Contact us for pricing
*Pricing subject to terms & conditions
Enterprise-grade VoIP with AI transcription, multi-line support, and mobile apps.
AI voicemail transcription (2,400 min/month included)
Multi-line support with custom call routing
Mobile & desktop apps for on-the-go access
$40/line per month
*Pricing subject to terms & conditions
PHIPA-compliant unlimited eFaxing with no per-page charges.
Truly unlimited faxing—no per-page fees
PHIPA-compliant encryption & audit trails
Keep your existing fax number
$40/line per month
*Pricing subject to terms & conditions
Two-way SMS using your pharmacy number with automated & manual messaging.
Use your existing pharmacy phone number
Automated refill reminders & prescription notifications
Team collaboration with internal notes
$30/line per month
*Pricing subject to terms & conditions
Complete API access for custom integrations with your pharmacy systems.
Full API coverage for calls, faxes & SMS
Webhooks for real-time notifications
PHIPA-compliant by design
Contact us for pricing
*Pricing subject to terms & conditions
Complete communication control designed specifically for pharmacy workflows
One dashboard shows every voicemail, fax, and text. Your team sees what needs attention at a glance—nothing gets buried or forgotten.
IVR system routes calls based on your rules. Time-based routing sends after-hours calls to voicemail or on-call staff. Conditions-based routing handles high call volumes intelligently.
Record your own greetings and on-hold messages. Schedule them to change automatically—business hours, lunch breaks, holidays. Or use voice-to-text to create messages without recording.
Optional call recording for training and compliance. Every recorded call automatically transcribed and searchable. Find any conversation in seconds.
Keep your desk phones or go completely wireless. Softphone solutions work with headsets—no physical phones needed. Choose what works for your workflow.
Stop switching between systems. Stop searching for messages. Stop explaining to patients which number to use. Hours saved every week, redirected to patient care.
Unlimited calling. Unlimited faxing. Unlimited texting. One predictable monthly bill. No surprise charges, no overage fees.
Every call, fax, and text meets Ontario pharmacy regulations. Encrypted transmission and storage. Full audit trails. Compliance isn't extra—it's built in.
Choose the modules you need. No hidden fees, no surprises.
Complete VoIP phone system
$40
/line per month
Unlimited calling within Canada & US
AI voicemail transcription (2,400 min/month)
Multi-line support
Call forwarding & routing
Mobile & desktop apps
PHIPA-compliant call recording
*Pricing subject to terms & conditions
Unlimited secure eFaxing
$40
/line per month
Unlimited faxing (send & receive)
No per-page charges
PHIPA-compliant encryption
eFax Messenger interface
Number porting included
Full audit trails
*Pricing subject to terms & conditions
Patient SMS messaging
$30
/line per month
Unlimited messaging
Use your pharmacy number
Two-way conversations
Automated & manual messaging
Message templates
Team collaboration
*Pricing subject to terms & conditions
Get Started
We make switching easy. Our team handles setup, porting, and staff training, while you focus on your patients. And when you need help? Real people, not chatbots—ongoing support from a team that understands pharmacy operations.
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