Communications Platform

Three systems. One inbox.

Stop juggling between your phone provider, fax service, and messaging app. See every patient conversation in one dashboard—finally.

Schedule a Demo

All your pharmacy communications in one place.

See every voicemail, text, and fax in one place. No more switching between apps, checking three inboxes, or wondering if something fell through the cracks. PharmaTools puts all your pharmacy communications on a single screen.

All Your Communications, One Dashboard

Voicemails, SMS, and eFax side by side. Your team sees everything that needs attention—nothing gets lost in the shuffle.

Unlimited PHIPA-Compliant eFaxing

Send and receive as many faxes as you need. No per-page fees, no surprises. Just unlimited, secure faxing that meets PHIPA standards.

Complete VoIP Features

Everything you expect from enterprise phone systems—call forwarding, voicemail transcription, multi-line support, and more. Built for pharmacies.

AI Integration Coming Soon

Direct clinic-to-pharmacy messaging, task assignment from any message, and AI-powered workflow automation.

In Development

Sound familiar?

You're not alone. These are the challenges we hear from pharmacies every day.

Checking Three Places for Every Message

Your team starts the morning checking voicemail. Then the fax machine. Then the SMS app. Then back to voicemail. A patient calls asking about a fax you never saw. Something important slipped through—again.

Faxes and Texts Getting Missed

A prescription fax arrives during the lunch rush. A patient texts about a medication question. Both get buried under the next wave of communications. By the time someone notices, the patient has already called twice, frustrated.

PHIPA-Compliant eFax Shouldn't Cost a Fortune

You need secure, compliant faxing—but other providers charge per page or per month with strict limits. Your fax volume is unpredictable. One busy week and your bill spikes. You're paying premium rates for a basic necessity.

Two Phone Numbers Confusing Your Patients

Your pharmacy has one number. Your SMS service has another. Patients don't know which number to use. They text the wrong one and wonder why you're not responding. Your front desk explains the same thing ten times a day.

Complete Communication Solutions

Choose the tools your pharmacy needs. Mix and match or get them all.

Your Complete Phone System

Enterprise-grade VoIP with AI transcription, multi-line support, and mobile apps.

Key Features

  • AI voicemail transcription (2,400 min/month included)

  • Multi-line support with custom call routing

  • Mobile & desktop apps for on-the-go access

AI Integration Coming Soon

$40/line per month

*Pricing subject to terms & conditions

ptCALL

Your Complete Phone System

Enterprise-grade VoIP with AI transcription, multi-line support, and mobile apps.

Key Features

  • AI voicemail transcription (2,400 min/month included)

  • Multi-line support with custom call routing

  • Mobile & desktop apps for on-the-go access

AI Integration Coming Soon

$40/line per month

*Pricing subject to terms & conditions

ptFAX

Unlimited Secure eFaxing

PHIPA-compliant unlimited eFaxing with no per-page charges.

Key Features

  • Truly unlimited faxing—no per-page fees

  • PHIPA-compliant encryption & audit trails

  • Keep your existing fax number

AI Integration Coming Soon

$40/line per month

*Pricing subject to terms & conditions

ptTEXT

Patient Messaging That Works

Two-way SMS using your pharmacy number with automated & manual messaging.

Key Features

  • Use your existing pharmacy phone number

  • Automated refill reminders & prescription notifications

  • Team collaboration with internal notes

AI Integration Coming Soon

$30/line per month

*Pricing subject to terms & conditions

ptAPI

Developer-Ready Integration

Complete API access for custom integrations with your pharmacy systems.

Key Features

  • Full API coverage for calls, faxes & SMS

  • Webhooks for real-time notifications

  • PHIPA-compliant by design

Contact us for pricing

*Pricing subject to terms & conditions

Everything you need, nothing you don't

Complete communication control designed specifically for pharmacy workflows

Never Miss Another Message

One dashboard shows every voicemail, fax, and text. Your team sees what needs attention at a glance—nothing gets buried or forgotten.

Professional Call Management

IVR system routes calls based on your rules. Time-based routing sends after-hours calls to voicemail or on-call staff. Conditions-based routing handles high call volumes intelligently.

Custom Voice Messaging

Record your own greetings and on-hold messages. Schedule them to change automatically—business hours, lunch breaks, holidays. Or use voice-to-text to create messages without recording.

Complete Call Recording & Transcription

Optional call recording for training and compliance. Every recorded call automatically transcribed and searchable. Find any conversation in seconds.

Flexible Hardware Options

Keep your desk phones or go completely wireless. Softphone solutions work with headsets—no physical phones needed. Choose what works for your workflow.

Time Savings That Add Up

Stop switching between systems. Stop searching for messages. Stop explaining to patients which number to use. Hours saved every week, redirected to patient care.

Unlimited Everything

Unlimited calling. Unlimited faxing. Unlimited texting. One predictable monthly bill. No surprise charges, no overage fees.

PHIPA-Compliant by Design

Every call, fax, and text meets Ontario pharmacy regulations. Encrypted transmission and storage. Full audit trails. Compliance isn't extra—it's built in.

Simple, transparent pricing

Choose the modules you need. No hidden fees, no surprises.

ptCALL

Complete VoIP phone system

$40

/line per month

Unlimited calling within Canada & US

AI voicemail transcription (2,400 min/month)

Multi-line support

Call forwarding & routing

Mobile & desktop apps

PHIPA-compliant call recording

Get Started

*Pricing subject to terms & conditions

Most Popular

ptFAX

Unlimited secure eFaxing

$40

/line per month

Unlimited faxing (send & receive)

No per-page charges

PHIPA-compliant encryption

eFax Messenger interface

Number porting included

Full audit trails

Get Started

*Pricing subject to terms & conditions

ptTEXT

Patient SMS messaging

$30

/line per month

Unlimited messaging

Use your pharmacy number

Two-way conversations

Automated & manual messaging

Message templates

Team collaboration

Get Started

*Pricing subject to terms & conditions

Need API Access?

Contact us for custom pricing on our developer API platform

Contact Us

Get Started

Ready to simplify your pharmacy?

We make switching easy. Our team handles setup, porting, and staff training, while you focus on your patients. And when you need help? Real people, not chatbots—ongoing support from a team that understands pharmacy operations.

Free trial

No credit card required