A keypad refill line, an AI receptionist for calls, an AI chatbot for texts and a request form on your own website. Everything they take lands in the inbox.
It answers your line when you can’t, takes refill requests and messages, and writes each call up in the inbox with the Rx numbers and date of birth. Callers can ask for a person. It never gives medical advice.
Explore AI receptionistCallers press 1 for a refill and key in their prescription numbers, or press 2 to reach the pharmacy. Each call arrives as one request with every number on it, and you choose what the line says.
Explore Classic refill lineThe AI chatbot replies to patient texts on your pharmacy number. You choose what it handles, and it passes anything else to your team. Each conversation is written up as a request in the inbox, with any prescription numbers it collected.
Explore AI chatbotPatients send a refill, a transfer or a photo of a new prescription from a page on your pharmacy’s own web address. Each one lands in Communications next to your phone and text requests. If you text with PharmaTools Messaging, the patient gets a text when it’s ready. Photos are encrypted, and texts never name a medication.
Explore Online requestsWe’re building connections with the dispensing software pharmacies use, and we ship improvements most weeks, often from what pharmacies ask for.
Explore And moreCreate your account, pick the modules you need and set up your numbers. It takes a few minutes.