OperationsNarcotic reconciliation

Count blind. Explain every difference. File the signed record.

Log returns, destructions and losses as they happen. At count time, import your wholesaler and dispensing reports, count the shelf blind, and resolve every difference before you file the signed record.

Physical count
Count date Oct 12 · step 2 of 4
2 of 5 counted
Counting blind. Theoretical quantities stay hidden while you count, so the count isn’t steered by the number you expect. Enter moves to the next row.
DrugDINCounted
Oxycodone 5 mg02319478
Hydromorphone 2 mg00885444
Morphine SR 30 mg02015439
Methadone 10 mg/mL (mL)02394596
Methylphenidate ER 36 mg02247732
Each count saves the moment it’s entered, so two people can count at once.
Physical count

Count what’s there, not what’s expected.

Tap a step to see it on screenTap a number to see it on screen
1Counted blindExpected quantities stay hidden until you choose Show theoretical.
2Saves as you typeTwo people can count at once without overwriting each other.
3Print the sheetCount on paper and enter it later.
4Save countOnce every drug has a count, saving puts the theoretical column on show.
Counting blind. Theoretical quantities stay hidden while you count, so the count isn’t steered by the number you expect. Enter moves to the next row.
1Counted blind
3 of 4 counted
3Print the sheet
4Save count
DrugDINCounted
Oxycodone 5 mg02319478294
Hydromorphone 2 mg00885444118
Morphine SR 30 mg02015439—
Methylphenidate ER 36 mg02247732
✓2702Saves as you type
Tap a number to see each feature.
Resolve & close

Explain it, sign it, file it.

Tap a step to see it on screenTap a number to see it on screen
1Every movementOpening and its date, purchases, dispensed, returns, destroyed, loss and adjustments, against the count.
2Resolve with a reasonPick a reason and add a note. Loss or theft reminds you to report it to Health Canada within 10 days.
3Close and fileFiles the signed record and carries each count forward as the next opening balance.
4Print or CSVTake the reconciliation with you.
Hydromorphone 2 mg · DIN 00885444
4Print or CSV
Opening118
As ofSep 14
Purchases+100
Dispensed−96
Destroyed−2
Theoretical120
Counted118
1Every movement
Resolve discrepancy · −2Loss or theftReport the loss or theft to Health Canada within 10 days.
2Resolve with a reason
9 / 9
drugs counted
0
without a reason
Counts carry forward as the next opening balances.
3Close and file
Tap a number to see each feature.
Import

Bring in the reports you already have.

Tap a step to see it on screenTap a number to see it on screen
1Wholesaler invoiceYour wholesaler’s purchase history report adds purchases.
2Dispensing reportYour pharmacy system’s narcotic report adds dispensed units.
3Covered up to the count dateSee which days each kind of file covers, and which way a gap would skew the numbers.
4Original keptEach file stays with its rows. Undo an import with one click.
Wholesaler invoiceYour wholesaler’s purchase history report (.xls)Browse
1Wholesaler invoice
Dispensing reportYour pharmacy system’s narcotic report (.xls)Browse
2Dispensing report
Purchases covered Sep 14 → Oct 12.
Dispensing not covered: Oct 10 → Oct 12. Expected counts would be too high.
3Covered up to the count date
KindFileAdded
Wholesaler invoicewholesaler-purchases-oct.xls9Undo import
Dispensing reportdispensing-narcotics-sep14-oct9.xls1874Undo import
4Original kept
Tap a number to see each feature.
Getting started

Start from your last count.

Tap a step to see it on screenTap a number to see it on screen
1Starting freshCount every narcotic on the shelf today. Your first period starts today.
2Switching overEnter each drug’s last count from your old software or paper records, with the day it was counted.
3A date per drugDrugs can start on different days. Each one only adds what happened after its own date.
Starting fresh todayCount every narcotic on the shelf today. Your first period starts today.
1Starting fresh
Switching from other softwareEnter each drug’s last count from your old software or paper records, with the day it was counted.2026-09-14
2Switching over
DrugOpeningCounted on
Oxycodone 5 mg412Sep 14
Lisdexamfetamine 30 mg0Sep 28
Fentanyl 25 mcg/h patch20Oct 2
3A date per drug
Tap a number to see each feature.

More in Operations

Operations overview
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Questions

Enter each drug’s last count with the day it was counted. Drugs can have different dates, and each one only adds what happened after its own date.

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