AutomationsAI receptionist

An AI receptionist for the calls you can’t take.

It answers your line when you can’t, takes refill requests and messages, and writes each call up in the inbox with the Rx numbers and date of birth. Callers can ask for a person. It never gives medical advice.

+$120/mo on your PharmaTools phone lines · fair use appliesSee pricing
AI · 9:12 AMRefills
P. Shah
Phone line · (416) 555-0188
PatientP. Shah
Request

Caller would like to refill her blood pressure medication and anything else that is due. She will pick up tomorrow morning and asked for a text when it is ready.

DOB1958-03-14Rx numbers44712034471988All availableYes
In the inbox

Every call, written up as a request.

Tap a step to see it on screenTap a number to see it on screen
1In the AI InboxAI calls have their own view in Communications and show in All next to faxes, texts and voicemail.
2Written up for youA short summary of what the caller asked for.
3Rx numbers and DOBPulled into their own fields, plus whether to refill everything due.
4Mark handledMoves it to Archived.
1In the AI Inbox
AI · 9:12 AMRefills
P. Shah
Phone line · (416) 555-0188
PatientP. Shah
Request

Caller would like to refill her blood pressure medication and anything else that is due. She will pick up tomorrow morning and asked for a text when it is ready.

2Written up for you
DOB1958-03-14Rx numbers44712034471988All availableYes
3Rx numbers and DOB
4Mark handled
Tap a number to see each feature.

More in Automations

Automations overview

Questions

No. It takes requests and messages for your team.

Start free for 30 days.

Create your account, pick the modules you need and set up your numbers. It takes a few minutes.

Your accountYour name, your pharmacy and how your team signs in.
Your modulesTurn on only what you need. The price updates as you go.
Your numbersGet new numbers in minutes, or keep the ones you have.
Your teamInvite staff and choose each person's role.